The Minnesota Candor Act is a framework for healthcare providers and facilities to offer compassionate, honest, timely, and thorough responses to patients who experience an adverse healthcare incident. It is designed to benefit patients, their families, clinicians, and healthcare systems by formalizing a non-adversarial process where there can be open communication about what happened, why it happened, and what can be done to prevent this in the future.
Below are several resources that provide details about the Minnesota Candor Act, the Candor process, as well as sample templates of required forms.
FOR THOSE INSURED BY COPIC: We will walk you through the Candor process and answer any questions you may have. As with all incidents, Copic insureds should call a Copic nurse specialist during business hours, 8am–5pm (Mountain time), Monday through Friday, by calling 720.858.6395. The nurse specialist will evaluate the incident with our internal team to determine if it is appropriate to utilize the Minnesota Candor Act.
General templates of forms used during the Candor process for the health care community to download and use. PLEASE NOTE: All forms use the language required under the Minnesota Candor Act and any edits should be made and/or reviewed by the proper legal counsel.
Initial form to be completed by provider/facility and sent to patient to notify him/her that the provider/facility would like to utilize the Candor process. This must include the relevant statute referenced in this notice. Copies of this statute (Minnesota Statute 541.076) are available in this section.
Templates of suggested language to use for Candor-related communications. These are provided by Copic to members of the health care community to download and use.