Contact
720.858.6395
Mon.– Fri., 8am–5pm, MST
You can also initiate the reporting process through the Incident Reporting section in the Customer Portal.
Have the following information ready: Patient identification [patient name, date of birth, and type of insurance they have (if any)], Copic policy number, date(s) of service or incident, and procedure/medical services provided to include a summary of the incident
24/7 Risk Management
Hotline
Customers can contact a Copic physician for urgent, after hours guidance.
During regular business hours, call our Patient Safety and Risk Management team at 720.858.6396.
Your Account or Policy
If you have policy-specific questions or need to make changes to your policy, please contact Underwriting at 720.858.6176 or [email protected]. You can also find your assigned underwriter by logging into the Customer Portal.
Customer Support
If you have questions or need assistance with our website, payments, or other non-policy related matters, please contact us at 720.858.6160 or [email protected].
Credentialing or Claims Histories
If you need help with credentialing, certificates, or loss runs, please contact us at 720.858.6160 or [email protected]. If you are insured by Copic, you can access your claims history by logging into the Customer Portal.
Patient Safety & Risk Management Team
720.858.6396 or visit the Patient Safety & Risk Management page.
Interested in Becoming Insured By Copic
Contact our Sales department at 720.858.6199 or visit our Get A Quote page.
Copic Medical Foundation
720.858.6060 or visit the Copic Medical Foundation section for more information.
Media Inquiries
Please contact 720.858.6070 or [email protected].
Please do not use this email form to report an incident or submit any patient data (see Report an Incident section above).
