The use of electronic communication technologies in healthcare supports accessible communication among providers and patients, but it introduces new risks that can result in both patient and system harm. Below are resources that may prove helpful in developing policies and procedures or informing quality improvement initiatives for secure electronic communication:
- American College of Physicians Ethical Guidance for Electronic Patient-Physician Communication: Aligning Expectations
(Journal of General Internal Medicine) - American Medical Association STEPS Forward modules:
- Digital Professionalism: Maintaining Professional Standards When Using Digital Messaging Platforms
(Nursing Standard) - Patient Electronic Messaging: 12 Tips to Save Time
(American Academy of Family Physicians)
The information provided herein does not, and is not intended to constitute legal, medical, or other professional advice; instead, this information is for general informational purposes only. The specifics of each state’s laws and the specifics of each circumstance may impact its accuracy and applicability, therefore, the information should not be relied upon for medical, legal, or financial decisions and you should consult an appropriate professional for specific advice that pertains to your situation.
Article originally published in Copic’s Copiscope 3Q26 newsletter.
