American College of Physicians
We see you. And we understand your challenges. Copic is a recognized leader in providing medical liability insurance that offers more than standard coverage. Our relationship doesn’t start when there’s a claim. From day one, we bring you insights designed to improve patient safety, help reduce risk, and let you focus on what you do best. We’re here for the humans of healthcare.
At Copic, our team includes physicians who oversee and develop resources and programs to prevent unexpected outcomes. We’re not only protecting you, we’re protecting your patients. Here are key risk areas for internal medicine physicians and ways to reduce errors that we’ve identified from more than 40 years of examining recurring claims.
Heads—acute neurological presentations: CVA (posterior stroke), SAH, epidurals, encephalitis/meningitis and space occupying spinal cord lesions
Hearts—chest pain triple rule-out: MI/ACS, PE, dissection
Abdominal Pain—acute abdominal emergencies: appendicitis, perforations, ischemic bowel, abscess
Infectious Diseases—severe infectious diseases: sepsis, necrotizing fasciitis, MRSA, SBE, septic joints
Recognize the narrow window of opportunity to make these rare but serious diagnoses
Perform a good exam and document it, including neurologic when appropriate
Use imaging & communicate with your radiologist
Urgent consults—you own the window of time until your patient gets there
Vital signs are important, especially trends and discharge vitals
Document what you are thinking
Timely diagnosis of and screening for breast, colorectal, lung, melanoma and prostate malignancies
Sophisticated tickler and tracking systems
Risk-specific screenings and document their completion or refusal
Systematic work-up of symptomatic findings
Once there is an incidental finding, track it through the process
Dosing errors
Look alike/sound alike medications
Allergies or adverse drug reactions
Failure to monitor
Ensure the right prescription, right delivery, and right dose; understand how your electronic systems can help or hinder this
Proper patient education and monitoring
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Copic will follow up with you afterwards
Our partnership with you doesn’t start when there’s a claim. From your first day with Copic, we bring you insights to improve patient safety and actively help you reduce your risk.
Come what may—an adverse outcome, a claim, or a lawsuit—you’ll have our expert team by your side. Every step of the way, we’ll guide you through the process of finding a resolution—whether that means following our 3Rs Program that focuses on early resolution or using our legal defense coverage for a disciplinary proceeding. We know that these situations have far-reaching impacts, so we’re here to support you beyond the legal realm. You’ll have access to peer-to-peer emotional support, PR/reputational guidance, and more, all as part of your Copic coverage.
We’re always here to defend you—but of course, we’d rather keep you from ever having to go through a claim at all. That’s why so many of our programs and services are designed to help you identify and address common risks, keeping you, your practice, and your patients safer. As passionate advocates for the power of prevention, we’ll even reward you with premium discounts for taking action to reduce risk.
Whether you have an immediate concern about an unexpected outcome, or need more day-to-day guidance, we make it quick and easy to get answers. From a real person, who knows what it’s like to be in your shoes!
With Copic, you have access to our ever-growing library of resources. That includes accredited CME courses, virtual seminars, and other educational materials. Our newsletters share ongoing updates on topics you care about—complete with our guidance on any action we recommend. And if you have a question our resources don’t yet answer? Let us know. We’ll help you figure it out.
