The Colorado Candor Act is a bipartisan effort that establishes a voluntary framework for healthcare providers and facilities to offer compassionate, honest, timely, and thorough responses to patients who experience an adverse healthcare incident. It is designed to benefit patients, their families, clinicians, and healthcare systems by formalizing a non-adversarial process where there can be open communication about what happened, why it happened, and what can be done to prevent this in the future.
Below are several resources that provide details about the Act, the Candor process, as well as sample templates of required forms.
FOR THOSE INSURED BY COPIC: We will walk you through the Candor process and answer any questions you may have. As with all incidents, Copic insureds should call a Copic nurse specialist during business hours, 8am–5pm (Mountain time), Monday through Friday, by calling 720.858.6395. The nurse specialist will evaluate the incident with our internal team to determine if it is appropriate to utilize the Colorado Candor Act.
General templates of forms used during the Candor process for the health care community to download and use. PLEASE NOTE: All forms use the language required under the Colorado Candor Act and any edits should be made and/or reviewed by the proper legal counsel.
Templates of suggested language to use for Candor-related communications. These are provided by Copic to members of the health care community to download and use.